How to develop a chatbot and why? (includes a step-by-step guide for non-technical founders)

Did you know that chatbots have been around since the 1950s? In around 70 years, the niche has had some progress, transitioning from primitive pattern-based bots that could answer a couple of specific questions to AI-powered ones you can talk to without realizing it’s not a human being on the other side.

How about implementing such tech into your business? On a website or in an app, for example. Creating a chatbot and deploying it properly can improve customer engagement and satisfaction, as well as your reputation.

Some of the benefits of chatbots include:

• 24/7 customer support
• Saving money you would’ve spent on human operators
• Customer satisfaction improvement
• Faster wait times and more opportunities to understand your clients

We discuss these further in the guide.

Besides, there, you’ll read about:

• What challenges are waiting for you on the way and how to minimize their impact on your success
• What technologies are used for chatbot creation and where to find qualified engineers
• How to develop the bot in a step-by-step guide for non-technical founders, etc.

And even if you have questions at the end, we cover those with our FAQ section.